Speed Queen® Experts Discuss Ancillary Service Trends in American Coin-Op


In the July issue of American Coin-Op, Dan Bowe, Speed Queen® North American sales manager, as well as a Speed Queen distributor and store owners, discuss popular, emerging and disappearing trends in ancillary services. For example, many laundromats have chosen to offer wash-dry-fold services as well as vended products because both offer a very high return on investment. Other services such as video/arcade games and dry cleaning have declined in recent years. The article also discusses that customers and store owners may begin to see more opportunities with laundry-related mobile applications in the future. Although many changes are occurring in the laundry industry, Chris Balestracci, owner of Super Wash Laundry, reminds store owners: "At the end of the day, success can be traced back to the basics."

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